How to Prepare Your Photoscanning Satchel
- Please fill the REPLY PAID satchel with your slides/negatives/photos.
- Fill out the Sender details on the front of the Priority satchel and sign the declaration.
- Follow the packing instructions on the page enclosed.
- Call 13 23 45 (StarTrack) to organise your satchel to be picked up.
- Our team will contact you to confirm that we have received your photos.
For Restoration Requests: Please ensure these are clearly marked with a Post-it note or in a separate envelope. (Restoration quotes will be given once photos are assessed)
Download Instructions
Questions? Call 03 9988 7800
Mon–Fri, 9am–11pm AEST
Packing Requirements
Slides MUST BE 5x5cm and no thicker than 0.5cm
Slides MUST NOT be in display sheets
Slides should be packed in a slide box or tied in a bundle
Slides MUST BE packed in groups of 50 or less
Slides MUST BE facing the same direction
We only accept 2 types of negatives
Negatives MUST NOT exceed the following dimensions
Negatives MUST NOT exceed the following dimensions
Negatives MUST NOT be on a roll
Negatives MUST NOT be loose
Negatives MUST BE in a display sheet/plastic pocket
in an envelope
Foto MUST NOT be longer than 22cm on any side
Foto MUST NOT be shorter than 5cm on any side
Foto MUST NOT be in albums
Foto MUST BE tied in bundles
Foto MUST BE organised by size.

Please Note: We take no liability for photos/slides/negatives that are not packed properly or damaged. To avoid damages, please ensure you protect your slides/negatives/photos by using bubble wrap or other appropriate padding. Do not over-pack your satchel. If your satchel seems over-packed, please contact us immediately.